Shipping and Returns

Shipping

ALL ORDERS WILL BE DELAYED FOR SHIPPING AT LEAST AN ADDITIONAL 5 DAYS BECAUSE OF CORONA VIRUS despite paying for express shipping. Please give yourself enough time when placing orders. No refunds will be given.

Shipping Policy
All express and regular shipping orders normally run on a 1-2 business day processing time before orders are shipped from the Beauty Capital. Weekends and holidays do not count as business days. Once your order is processed you will receive an email notification that it has been shipped.

**SIGNATURE IS REQUIRED FOR ALL DOMESTIC and INTERNATIONAL USPS & FEDEX ORDERS**

Returns: 

We do not offer refunds on our products, but would be glad to offer you store credit within the first 7 days of receipt, as long as your order is still in sale condition. Products that have been untied, washed, installed, chemically processed, dyed and/or tampered with are not eligible for an store credit, therefore please examine each product in its original sale condition to make sure you are completely satisfied. If your package is returned to sender, you will be responsible for all newly accrued shipping fees associated with the resending of your package. Returned packages must first be received prior to us resending your package. Packages that have been returned to sender and are no longer wanted, will not be refunded, but issued as store credit, excluding the initial shipping cost.

Exchanges:

Yes. We are happy to accept your exchange request within 7 days of receipt, as long as your order is still in sale condition. Products that have been untied, washed, installed, chemically processed, dyed and/or tampered with are not eligible for an exchange, therefore please examine each product in its original sale condition to make sure you are completely satisfied. Please note that issues concerning color variation of the hair are not valid reasons for an exchange.  We reserve all rights to decide whether the product(s) are eligible for exchange. We also reserve the right to reject an exchange request previously approved upon receipt.

    • Can I exchange my Beauty Capital Hair Extensions without contacting you or getting my exchange approved?
      No. You must contact us prior to sending your exchange. Products sent back without approval are not eligible for exchange and will be returned to sender.
    • My exchange has been approved and sent back, now what?
      Exchanges currently run on a 1-2-week processing time. After your exchange request has been approved and sent back we will follow up with you via email, once your order has been retrieved from our returns facility. Please note that delivery of your return does not mean that your package has been picked up.

      Do I have to pay for the shipping of my exchange?

      Yes, you are responsible for all shipping charges associated with an exchange if the correct item was received. Upon approval of your exchange request we will follow up with next steps regarding the process.

    SEZZLE
    Sezzle is a payment solution that empowers you to “Buy Now and Pay Later” with simple, interest-free installment plans. Sezzle is offered on all Beauty Capital purchases over $250.

    The total cost of your purchase is broken down into smaller payments, spread over at least six weeks. As little as 25% is due at the time of the purchase, with the remaining amount spread out over equal installments, each two weeks apart.

    Once you’re ready to check out, select Sezzle as a payment method. You will need to create an account with Sezzle and link a payment method to complete the purchase.

    Beauty Capital Hair offers Sezzle as an alternative payment option, but is not responsible or involved with the Sezzle approval process. If you are having trouble using Sezzle as a payment option, have questions about your payment due date, or any other technical issues, please contact Sezzle directly at 1 (888) 540-1867.

    All Sezzle orders are held to all Beauty Capital terms and conditions, including standard shipping and exchange and return policies.